Last updated: 21 September 2026
Who is responsible for your information
Bright Homes Exterior Cleaning Services is an independent exterior-cleaning business operated by Liam Turner in the Bristol area. For privacy questions, email brighthomesexterior@gmail.com or call 07790 297777.
Information collected
When you ask for a quote or become a customer, Bright Homes may collect your name, telephone number, email address, property address, postcode, service requirements, appointment details, property photographs, messages and payment or invoice records.
How your information is used
- To answer enquiries and prepare quotations.
- To arrange, deliver and follow up exterior-cleaning services.
- To manage recurring appointments and customer communications.
- To keep accounting, tax and business records.
- To handle complaints, disputes, safety issues or legal obligations.
Legal basis
Information is generally used because it is needed to take steps at your request, carry out an agreed service, meet legal obligations or support the legitimate interests of running the business. Where consent is required, you may withdraw it at any time.
Website estimator and contact form
The price estimator runs in your browser and does not send or store your entries. The contact form creates a WhatsApp message for you to review and send; the website itself does not store the form contents.
Sharing and storage
Information is not sold. It may be shared only where necessary with trusted providers used for communication, website hosting, payment, bookkeeping or accounting, or where disclosure is required by law. Reasonable steps are taken to protect customer information.
How long information is kept
Enquiry and customer records are kept only for as long as needed for the purpose collected. Financial and tax records may be retained for the period required by UK law. Information that is no longer needed is deleted or securely disposed of.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction of inaccurate information, deletion, restriction, portability, or object to certain uses. Contact Bright Homes to make a request. You may also complain to the Information Commissioner’s Office.
Changes to this notice
This notice may be updated when business practices or legal requirements change. The latest version will remain available on this page.